How our inspection and testing process works

  1. Tell us what needs testing

    Send us the property or business postcode, an approximate number of appliances and your preferred date. We’ll confirm the price and appointment with you.

  2. We visually inspect each item

    We check the appliance, plug and cable for visible damage or signs of overheating. Some faults cannot be found by electrical testing alone.

  3. We carry out appropriate electrical tests

    Where testing is needed, we use a PAT tester to carry out tests suited to the equipment. We record the results and identify any item that needs attention.

  4. You receive clear results

    We label the items inspected and provide a digital record of the results. If an item fails, we’ll explain the issue so you can take it out of use and arrange the next step.

Before your appointment: Please make the appliances accessible and let us know about any equipment that cannot be switched off during the visit.